Terms of Service
These terms describe how Wit and Wood provides services across training, support, and implementation engagements. Project-specific statements of work and commercial proposals govern final scope.
Definitions
Defines key terms such as Services, Client, Deliverables, Membership, and Implementation Scope.
Scope of services
Explains what is included in training, support, done-for-you delivery, and enterprise implementation engagements.
Training
Covers access terms, module usage rights, and learning outcomes as guidance rather than guaranteed certification outcomes.
Membership
Describes support cadence, pause/cancellation rules, and how service windows are allocated.
Done-for-you services
Defines project-based work, scope boundaries, dependencies, and revision logic.
Orders
Engagement begins only after written scope approval and commercial confirmation.
Invoices
Invoices are issued per agreed milestone, cycle, or subscription terms.
Payments
Payment terms, due dates, and consequences of delayed payment are specified in signed proposals.
Delivery timelines
Timelines depend on input quality, response speed, and approved scope boundaries.
Refunds and cancellations
Refund terms vary by service type and are defined at proposal or plan level.
Client responsibilities
Clients must provide accurate inputs, timely decisions, and required licences where applicable.
Licences
Coohom and PYTHA usage follows each platform's own licensing terms; Wit and Wood does not transfer third-party IP rights.
Approvals
Formal approval checkpoints govern production progression and final handoff.
Intellectual property
Ownership and usage rights are defined in the project agreement; pre-existing IP remains with original owners.
Confidentiality
Both parties agree to protect confidential commercial and technical information.
Limitation of liability
Liability is limited to fees paid for the relevant service period to the extent permitted by law.
Governing law and dispute resolution
These terms are governed by Indian law, with dispute resolution jurisdiction in Chennai, Tamil Nadu, India.