Privacy Policy
This policy explains how Wit and Wood collects, uses, and protects personal information for website enquiries and service operations. The policy is designed for India-aligned disclosure expectations.
Data collected
We collect personal and project-related information submitted through enquiry, lead, and membership forms.
Enquiry details
This may include name, email, phone, organisation, service interest, and project notes.
Payment references
For paid services, we may retain billing references and invoice records required for accounting and compliance.
Purpose of use
Data is used to respond to enquiries, scope services, deliver support, and manage service communication.
Cookies and analytics
We may use analytics tools and cookies to understand usage patterns and improve website performance.
Retention
Information is retained only as long as required for service, legal, accounting, or security obligations.
Processors
Approved processors may be used for forms, communication, invoicing, and analytics under contractual safeguards.
Safeguards
Reasonable technical and operational safeguards are used to protect information against unauthorised access.
Rights
You may request access, correction, or deletion of personal data, subject to legal and contractual limitations.
Grievance contact
For data concerns, contact enquiries@witandwood.in and we will respond within a reasonable time window.